Privacy Policy

Privacy Policy

This Privacy Policy describes how Trueone Services Pvt Ltd (“we,” “us,” or “our”) collects, uses, and discloses information collected from users (“you” or “your”) of the following mobile applications and related services (collectively, the “Apps”):

• Minos
• Minos Admin
• Minos Vendor

By accessing or using any of the Apps, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect information you provide directly to us, such as your name, email address, phone number, business details, payment information, or other contact information.

1.2 Usage Data: We may automatically collect non-personal information related to your use of the Apps, such as device details, operating system, IP address, access times, and activity logs.

1.3 Business & Transactional Data: Depending on the App, we may collect data necessary to provide services such as order details, product information, inventory records, sales transactions, delivery details, or related business management information.

2. How We Use Information

We may use the information collected through the Apps for purposes including but not limited to:

• Providing, operating, and improving the Apps and related services.
• Processing and managing transactions, orders, and business records.
• Personalizing user experiences and recommendations.
• Communicating with you for support, updates, or notifications.
• Conducting analytics and improving performance.
• Complying with legal obligations.

3. Sharing of Information

We may share information with third parties only in the following cases:

• With your explicit consent.
• With trusted service providers who support the operation of our Apps (e.g., payment processors, analytics tools, delivery partners).
• To comply with applicable laws, regulations, or legal requests.
• To protect the rights, property, or safety of our company, users, or others.

We do not sell your personal information to third parties.

4. Cookies & Tracking Technologies

Our Apps and associated services may use cookies or similar technologies for analytics, functionality, and personalization. You may disable cookies in your device/browser settings, but some features may not function properly.

5. Third-Party Services

The Apps may integrate with third-party services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

6. Data Security

We take reasonable measures to protect the security of your personal information. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Apps are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our official website and reflected within the Apps. Continued use of the Apps after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at our email.